Welcome to our trophy cabinet. For us, a happy client who feels we have added value is the greatest award we can win. We set ourselves a very simple target: that every client that engages with us is satisfied by their experience.
Since we started our Client Satisfaction Survey in 2018:
- 100% of respondents have said they were “extremely satisfied” with our support;
- 100% have rated our services as “very high quality”;
- 100% have said that our services had helped “improve the social, environmental or economic performance” of their business; and
- 100% have said they were “very likely” or “extremely likely” to ask us to work with them again.
Here is what some of our clients and colleagues have said about us:
“Tom helped us create the responsible supplier programme, the responsible business policy and declare a climate emergency following the suggested guidelines. In each case Tom met and exceeded our business needs and has helped stay focused and navigate through these unusual times. I would recommend Greenheart’s services to anyone and have done so on numerous occasions. Tom’s input is measured, concise and most of all, achievable.”
Stef Sahmel, Head of Sustainability, Abel & Cole
“Tom was an absolute pleasure to work with and his expertise and experience were instrumental in us achieving our B Corp certification in record time.”
Garreth Griffith, Chief Impact Officer, Habito
“The advice and work that Greenheart provided was a catalyst in unlocking the articulation of our strategic direction as a newly minted Foundation. Through this work and recommendations we gained greater clarity and focus in launching our new project. Tom’s engagement and interest in our work was genuine and his personal touch much appreciated.”
Achilles Tsaltas, President, Democracy & Culture Foundation
“Thomas has done some amazingly thorough and detailed work for us, reviewing our supplier code of conduct and B Impact Assessment. His suggestions have been well thought through and clear to follow, and his inputs have definitely taken our work forward more quickly than we would have been able to ourselves. It’s been great to get this sense check from someone with his level of experience and expertise in these issues, and we look forward to working with him on other challenges going forward.”
Ruvan Mendis, COO, graze
“It has been a pleasure working with Thomas on our B Corp journey. His expert guidance and support throughout the certification process enabled the team to achieve the success they so richly deserved. Thank you. We look forward to working with you again in the future.”
Stephen Boobyer, CEO, World of Books Group
“Thomas played a pivotal role in helping our business secure our B Corp accreditation. He guided us effortlessly through the process. His unique combination of absolute expertise in this specialist area and his background in running businesses is pretty special. He understands the fine balance between the theory and putting things into practice in reality – more than any consultant I’ve ever worked with! He just gets it. Not only did he totally get us, our business and our objectives, but we really felt he cared about them too and helping us deliver positive change and positive results.”
Clare Twiss, Head of Marketing, Vegetarian Express
“We got to the point with Ossa Organic where we the business needed structure. That is where Thomas stepped in. His approach to our business was strategic, dynamic and thorough. In a short 3 months he has transformed our process and made Ossa Organic into a company ready to grow and scale.
He is caring and understands where support is needed for me as the CEO. As a busy working Mom of 2 with a job and a small business, it was very impressive watching him match my personality with the type of support he implemented. He is capable of high level strategy and understands start ups but at the same time is not afraid to work on administrative support where needed. Watching him take on some small tasks that I had no time to do when we were pressed for time, showed me he really cares about what we are trying to achieve and believes in it too.
Finally, being BCorp certified, we have respect for each other’s ethos of not just being the best IN the world but the best FOR the world. I can not recommend Thomas highly enough and hope to have him with us at Ossa Organic for a while to come.”
Catherine Farrant, Founder/CEO, Ossa Organic
“Thomas’s clear and analytical thinking has helped us to resolve a challenging strategic dilemma. I would highly recommend him for his problem solving skills and for his fresh take on things.”
Diana Dewing, CEO, Thrive
“I’ve worked with Thomas for a number of years on several key projects. His structured approach, strategic thinking and tenacity always deliver huge value. An exceptional consultant and thoroughly great person to work with! I would highly recommend his approach to other businesses.”
Leane Tilley, Founder/TEO, Kineta Matcha Tea
“Having worked alongside Thomas as a business consultant for a number of years, I firmly believe that his approach to supporting his clients is unique. His legal background, business and commercial experience and passion for ethical, sustainable business, offers a refreshing perspective on business challenges. He manages to combine pragmatism with out-of-the-box thinking alongside commercial reality. If you are struggling with fulfilling your ambitions for your business, or simply need a sounding board for your ideas, Thomas can provide a structured yet open approach that can help you bring your vision into reality.”
Paul Harris, Managing Director, Real Success
“Thomas is very well respected within the industry. I have been luckily enough to see him speak in one of the main exhibition centres in the UK. He is entertaining and engaging, commanding and keeping the attention of the audience throughout. It was clear he is passionate about what he does and that filters through to his presentation style. Without a doubt he would be on my list of speakers if I was to organise an event.”
Josie Morris, Managing Director, Woolcool